# Event Details - **Event Name**: AI authoring walk-up experience in the Lavacon conference space - **Event Start and End Date**: Mon, 26 Oct, 2026 at 10:00 am – Mon, 26 Oct, 2026 at 12:00 pm (-04:00) - **Event Description**: Join this interactive workshop for the opportunity to explore AI supported knowledge authoring using the ServiceNow knowledge application.About this EventThis walk-up experience, held at LavaCon 2026 is designed to be valuable for participants whose organizations already use ServiceNow and those who don't. You'll be using the ServiceNow Knowledge application, but please note this is not a product demo. We're a team of content professionals working within an AI-focused organization, sharing practical examples of how AI capabilities can be applied within authoring tools.Please note: Conference admission required for entry.Attendees will learn how to:Use AI capabilities within a knowledge authoring applicationObserve real-world AI authoring workflows enabled by a content teamInteract with AI-supported knowledge tools in a guided environmentTranslate observed AI authoring patterns to your own tools and processes - **Event URL**: https://allevents.in/charlotte/ai-authoring-walk-up-experience-in-the-lavacon-conference-space/100001986905779673 - **Event Categories**: business, conferences, workshops - **Interested Audience**: - total_interested_count: 0 ## Ticket Details - **Ticket Price Range**: min: 0, max: 0, currency: USD ## Event venue details - **city**: Charlotte - **state**: NC - **country**: United States - **location**: Le Méridien Charlotte - **lat**: 35.2171269 - **long**: -80.8392463 - **full address**: Le Méridien Charlotte, 555 S McDowell St Tower, Charlotte, United States ## Event gallery - **Alt text**: AI authoring walk-up experience in the Lavacon conference space - **Image URL**: https://cdn-az.allevents.in/events1/banners/cadfb0e293894c05a67ed13fa1e0e78d1b8769e0cbc2027ce3e07b1a36262a8a-rimg-w1200-h675-dcf0f1ee-gmir.jpg?v=1775756413 ## FAQs - **Q**: When and where is AI authoring walk-up experience in the Lavacon conference space being held? - **A:** AI authoring walk-up experience in the Lavacon conference space takes place on Mon, 26 Oct, 2026 at 10:00 am to Mon, 26 Oct, 2026 at 12:00 pm at Le Méridien Charlotte, 555 S McDowell St Tower, Charlotte, United States. - **Q**: Who is organizing AI authoring walk-up experience in the Lavacon conference space? - **A:** AI authoring walk-up experience in the Lavacon conference space is organized by Theresa Daudier. - **Q**: Who is this event for? Is it right for me? - **A:** AI authoring walk-up experience in the Lavacon conference space is ideal for curious learners, students, and skill-builders looking to gain hands-on knowledge and practical expertise in a focused, interactive setting. Whether you're a first-time attendee or a longtime enthusiast in Charlotte, this event is thoughtfully curated to deliver a standout experience worth every moment. 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They focus on applying (AI) tools, knowledge, and process improvements to help engineering teams create, manage, and share their expertise as high-quality content more effectively. Theresa has led the design and rollout of a self-service content management strategy for ServiceNow’s 2,000+ global engineering organization, integrating product design improvements, UI research, and agentic AI to reduce friction, improve content quality, and support consistent knowledge sharing at scale." } ] } ] ```