Conflict Resolution for Managers and Leaders
Managers, supervisors and team leaders encounter conflict every day. Unresolved employee conflict is costly and distracting. When supervisors feel confident managing conflict, teamwork is more efficient, employee retention is higher, cooperation increases, and everyone can focus on the work at hand.
Participants will leave this workshop with:
An understanding of how personal views and beliefs about conflict might help or hinder their work as a manager
Tools to use now to resolve disputes
More confidence to act when they encounter conflict
Strategies to remain calm when others are angry
Practice helping others resolve their own problems to avoid tension and resentment
$149 per person
Please e-mail dHJhaW5pbmcgfCBtZWRpYXRld25jICEgb3Jn for a special rate for staff of local nonprofits.
Please find our cancellation/refund policy here.
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