Cisco Certified Cyber Security Support Technician (Hybrid)

Product ID: IUN3DCY, Delivery Code: 253023

Dates: 22 September - 24 November 2025

Duration: 1 Evening per week for 10 weeks

Unleash your potential in the critical field of cybersecurity with the Cisco Cybersecurity Support Technician (CCST) certification! This comprehensive programme is your definitive entry point, designed to transform you into a skilled digital defender ready to combat evolving cyber threats.

Dive deep into a dynamic, labs-driven environment where theoretical knowledge meets practical application. Under the guidance of seasoned industry practitioners, you'll master essential security principles, moving beyond basic concepts to truly understand how to protect vital digital assets.

We will cover:

• Core Security Principles: Grasp the fundamental building blocks of cybersecurity, including common threats, vulnerabilities, and the adversaries that exploit them.
• Network and Endpoint Security: Learn to fortify critical infrastructure, from securing network devices and protocols (like TCP/IP) to protecting individual workstations, servers, and mobile devices. You'll explore host-based firewalls, malware prevention, and system hardening techniques.
• Vulnerability Assessment & Risk Management: Develop the skills to identify weaknesses in systems and applications, assess potential risks, and implement strategies to mitigate them. This includes understanding common vulnerabilities (CVEs) and using industry-standard tools.
• Incident Handling & Digital Forensics: Understand the full lifecycle of a security incident, from initial detection and analysis to containment, eradication, and recovery. You'll also touch upon the basics of digital forensics, learning how to preserve evidence and attribute attacks.

Whether your ambition is to join a Security Operations Center (SOC) team as a CyberOps specialist, actively monitoring and responding to threats, or to become a White Hat hacker, using your skills ethically to identify and fix vulnerabilities before malicious actors can exploit them, the CCST equips you with a robust, industry-recognized foundation. This certification doesn't just prepare you for a job; it accelerates your journey into a high-demand, impactful career in cybersecurity.

Defining Cyber Security

• Key developments in Cyber Security
• Information Technology (IT) vs Operational Technology (OT)
• Cyber Disruption and Outages
• Impacts of various security failures

Networks and Cyber Attacks

• Network security
• Types of Cyber Attacks including Malware, Phishing and Ransomware
• Pre-, During, and Post-Incident response
• Selecting cyber security tools

Managing Cyber Risk

• Vulnerabilities vs Risk
• Risk Management
• Developing backup plans
• Implementing Disaster recovery plans

Organisational Management

• Information Governance and Data Breaches
• Access Management including Password Policies & MFA
• Device management including updates and End of Life (EOL)

There are no formal entry requirements for this programme. This programme is suitable for all employees at all levels to gain an awareness of cyber security in an organisational context.

After completing this programme, you could progress onto the Cisco Certified Support Technician (CCST) Cybersecurity and achieve a formal Cisco CCST Certification.

CCST 100-160: Cisco Certified Support Technician Cybersecurity

£1,295 (incl. VAT). Payment plans are available.

You may be eligible for funding to cover your tuition fees if you meet the following criteria:

• Aged 19+
• Living in Wales
• In Employment or Self-Employment (including Freelance and Agency work)

A member of the team will discuss your eligibility for funding during your application. Check your funding eligibility here.

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