Canterbury SEND Virtual Advice Centre
Our SEND Advice Centre offers free, expert support for parents and carers in Canterbury. No appointment needed – simply join the session online.
For full details about our Advice Centres, visit:
https://sossen.org.uk/services/walk-in-advice-centres/
👉 Pre-register here:
https://outlook.office.com/book/CanterburyAdviceCentre@sossen.org.uk/s/er2me49A8kuoEq81AT2MbA2?ismsaljsauthenabled
Before you join
A few helpful tips to make your visit smoother:
✔️ Check the website for any last–minute time changes.
✔️ No advance bookings – just join the virtual session.
✔️ Have your security ID ready – use the link above if you need to register.
✔️ Join during the first hour if you can – it reduces waiting time.
✔️ Keep your paperwork ready and organised by date.
✔️ Try to avoid having children with you during the call if possible.
During your visit
Make the most of your time with an adviser:
👉 Have your security ID ready when you join – this helps us direct you quickly.
👉 If the session is busy, consultations may be limited to 20 minutes.
👉 We may not be able to see anyone joining after the cut-off time.
👉 We cannot review a full EHCP draft or create appeal grounds during walk-in sessions – these require detailed 1:1 appointments.
👉 All advisers are trained volunteers. We cannot guarantee a specific adviser will be available.
If you need a particular adviser, please book a 1:1 session.
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