

# Event Details

- **Event Name**: ISO/IEC 20000 IT Service Management – 3 Day Session in Canberra
- **Event Start and End Date**: Tue, 12 May, 2026 at 09:00 am – Thu, 15 Oct, 2026 at 05:00 pm (+10:00)
- **Event Description**: Master ISO/IEC 20000 foundation to manage IT services, cybersecurity risks, and achieve certification efficiently.About this EventBring your team and save:1. Groups of three or more receive a 10% discount2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.About the Course:Duration: 3 DaysDelivery Mode: Classroom (In-Person)Language: EnglishCredits: 24 PDUs / Training HoursCertification: Course Completion CertificateRefreshments: Lunch, snacks and beverages will be provided during the sessionCourse Overview:In this course, you will understand the context and nature of cybersecurity risks and how tomanage these risks using the NIST Cybersecurity Framework together with COBIT 5.ISO/IEC 27000 is also covered in this course. So if you are already using that standard orinterested in applying it as an overall IT Security Management System, this course will berelevant as well.The course explores various techniques related to automation and deployment, discusses their implementation, and includes a number of hands-on exercises to help you experience DevOps and Continuous Integration first-hand. You will have your own (or can optionally share) pre-configured server hosting a number of familiar tools. By the end of the course, you will learn how to leverage various issue tracking, source control, database, and automation tools to build a robust and flexible DevOps/Continuous Delivery workflow.Learning Objectives:Product OwnersWhy Choose This CourseThis course equips IT professionals and service managers with the foundational knowledge to implement ISO/IEC 20000 effectively. It combines theoretical concepts with practical exercises to prepare participants for certification, enhance IT service management capabilities, and improve cybersecurity risk handling.©2026 MG Aussie Events. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.Why People Should Opt for In-House TrainingOpting for in-house training ensures the course is customized to your organization's IT environment, processes, and team requirements. It allows teams to apply concepts directly to real-world scenarios, encourages collaboration, and minimizes downtime by keeping the workforce engaged on-site.Contact us today to schedule a customized in-house, face-to-face session:   https://cdn-az.allevents.in/events1/banners/2a531500-252d-11f1-a591-7f7175887899-rimg-w983-h740-dc497aa8-gmir.jpg   https://cdn-az.allevents.in/events6/banners/2a848540-252d-11f1-a591-7f7175887899-rimg-w983-h740-dcd6d1c3-gmir.jpg   https://cdn-az.allevents.in/events5/banners/2ab224f0-252d-11f1-8500-4f0c3b0bf48e-rimg-w1200-h678-dcffffff-gmir.jpg   https://cdn-az.allevents.in/events3/banners/2adfc4a0-252d-11f1-886e-e3e40c802de8-rimg-w983-h740-dc91938d-gmir.jpg   https://cdn-az.allevents.in/events3/banners/2b137ed0-252d-11f1-886e-e3e40c802de8-rimg-w1200-h392-dcffffff-gmir.jpg   https://cdn-az.allevents.in/events7/banners/2b3e1140-252d-11f1-8500-4f0c3b0bf48e-rimg-w1200-h697-dcffffff-gmir.jpg AgendaDay 1Info: ● Registration
● Introduction
● Overview of ISO/IEC 20000
● Break
● Overall Management Requirements
● Lunch
● Group Assignment 1
● Service Delivery Processes
● Break
● Service Delivery Processes
● Multiple-Choice Sample Paper 1
● Review Paper 1
● Close
● Homework - Multiple-Choice Sample Paper 2Day 2Info: ● Review Paper 2
● Relationship Processes
● Break
● Resolution Processes
● Control Processes – Configuration Management
● Lunch
● Control Processes – Change Management
● Release Process
● Break
● Planning and implementation
● Close
● Homework - Multiple-Choice Sample Paper 2Day 3Info: ● Review Paper 2
● Scoping and Eligibility: Group Assignment 2
● Break
● Mock Examination (Written)
● Lunch
● Mock Examination Review
● Course Summary and Evaluation
● Break
● Examination
● Close
- **Event URL**: https://allevents.in/canberra/iso-iec-20000-it-service-management-3-day-session-in-canberra/100001985263739286
- **Event Categories**: Workshops
- **Interested Audience**: 
  - total_interested_count: 0

## Ticket Details

- **Ticket URL**: https://consumer.pxf.io/c/1339408/3151484/39691?partnerpropertyid=1191892&MediaPartnerPropertyId=1191892&svlink=14105511&level=1&u=https%3A%2F%2Fwww.eventbrite.com%2Fe%2Fisoiec-20000-it-service-management-3-day-session-in-canberra-tickets-1985263739286
- **Ticket Price Range**: min: 2383.73, max: 3707.28, currency: AUD

## Event venue details

- **city**: Canberra
- **state**: CT
- **country**: Australia
- **location**: Regus - Canberra, Gateway Business Center
- **lat**: -35.3053031
- **long**: 149.1933066
- **full address**: Regus - Canberra, Gateway Business Center, CANBERRA, Canberra Airport Level 4, Plaza Offices, Australia

## Event Organizer details

- **affiliate_id**: 10
- **organizer**: MG Aussie (https://allevents.in/org/mg-aussie/26713862)

## Event gallery

- **Alt text**: banner
  - **Image URL**: https://cdn-az.allevents.in/events4/banners/15df093f8a86e17dd73bfb64ea41ab4da3f1921bc2cb559d6cb4ba721be51d6b-rimg-w800-h602-dc2f2b31-gmir.jpg?v=1774101139
- **Alt text**: thumbnail
  - **Image URL**: https://cdn-az.allevents.in/events4/banners/cb38269a4972f60c81504ad7d72b8af0c4fbd8a7070016a1fcc4eac28931ffbc-rimg-w400-h400-dc2f2c31-gmir.jpg?v=1774101138

## FAQs

- **Q**: When is the event happening?
  - **A:** Tue, 12 May, 2026 at 09:00 am (+10:00)
- **Q**: Where is the event happening?
  - **A:** Regus - Canberra, Gateway Business Center, CANBERRA, Canberra Airport Level 4, Plaza Offices, Australia
- **Q**: What is the ticket price?
  - **A:** starting from 2383.73 up to 3707.28 AUD
- **Q**: Who is organizing the event?
  - **A:** MG Aussie
- **Q**: What type of event is this?
  - **A:** Workshops
- **Q**: Where can I find ticket details about ISO/IEC 20000 IT Service Management – 3 Day Session in Canberra ?
  - **A:** You can find ticket details about this event on AllEvents.

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