# Event Details

- **Event Name**: #7 Cambridge Customer Success Meetup
- **Event Start and End Date**: Thu, 21 May, 2026 at 05:30 pm – Thu, 21 May, 2026 at 07:30 pm (+01:00)
- **Event Description**: How to Leverage AI as a CSM - Gary GiacaloneAbout this EventHow to Leverage AI as a CSM📣 Are you a Customer Success Manager based in Cambridgeshire?I’m really excited to share that Gary Giacalone will be speaking in person at the Cambridge Customer Success Meetup.He will be running a session on how to practically use AI as a CSM, focused on real, everyday value.What you’ll get from the session: • Practical ways AI can support your day to day CSM work • How to manage customers more effectively while reducing manual effort • The do’s and don'ts of using AI in Customer Success • Real examples you can apply immediately • A ready to use prompt library built specifically for CSMsEverything shared is practical, usable and based on what has genuinely helped Gary in his roleThis session is very much from a CSM, for other CSMs and designed to leave you with something you can start using straight away.Agenda🕑: 05:30 PM - 06:00 PMArrival🕑: 06:00 PM - 07:00 PMHow to Leverage AI as a CSM 🕑: 07:00 PM - 08:00 PMDrinks and Networking
- **Event URL**: https://allevents.in/cambridge/7-cambridge-customer-success-meetup/100001983863777964
- **Event Categories**: meetups
- **Interested Audience**: 
  - total_interested_count: 0

## Ticket Details

- **Ticket Price Range**: min: 0, max: 0, currency: EUR

## Event venue details

- **city**: Cambridge
- **state**: EN
- **country**: United Kingdom
- **location**: St John's Innovation Centre
- **lat**: 52.2352976
- **long**: 0.1539601
- **full address**: St John's Innovation Centre, Cowley Road, Cambridge, United Kingdom

## Event gallery

- **Alt text**: #7 Cambridge Customer Success Meetup
  - **Image URL**: https://cdn-az.allevents.in/events2/banners/40aff9467dd8b6183e9d85f37c6ed7ec023beb82cc9b0159561e9e98d2260c5d-rimg-w998-h666-dc050408-gmir.jpg?v=1774255686

## FAQs

- **Q**: When and where is #7 Cambridge Customer Success Meetup being held?
  - **A:** #7 Cambridge Customer Success Meetup takes place on Thu, 21 May, 2026 at 05:30 pm to Thu, 21 May, 2026 at 07:30 pm at St John's Innovation Centre, Cowley Road, Cambridge, United Kingdom.
- **Q**: Who is organizing #7 Cambridge Customer Success Meetup?
  - **A:** #7 Cambridge Customer Success Meetup is organized by CambsCS.

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