

# Event Details

- **Event Name**: Dynamics 365 Foundation Skills: 1 Day Workshop in Burlington, ON
- **Event Start and End Date**: Mon, 05 Jan, 2026 at 09:00 am – Mon, 01 Jun, 2026 at 05:00 pm (-05:00)
- **Event Description**: Understand Dynamics 365’s CRM and ERP power, learn practical navigation, and see how automation strengthens business efficiency.About this EventGroup Discounts:Save 10% when registering 3 or more participantsSave 15% when registering 10 or more participantsFor more information on venue address, reach out to "eventbrite@catils.com"Duration: 1 Full Day (9:00 AM – 5:00 PM)Delivery Mode: Classroom (In-Person)Language: EnglishCredits: 8 PDUs / Training HoursCertification: Course Completion CertificateRefreshments: Lunch, beverages, and light snacks includedCourse Overview:This one-day foundational course introduces you to Microsoft Dynamics 365, a powerful suite that integrates CRM and ERP capabilities to improve business performance. You will explore essential modules, learn core navigation, understand workflows, and discover how Dynamics 365 enhances customer engagement and operational efficiency. Through practical examples and guided activities, you will gain clarity on how its features support sales, service, operations, and analytics. By the end of the session, you will have a strong baseline understanding to begin using Dynamics 365 confidently in real-world business environments.Learning Objectives:By the end of the course, you will:Understand the structure and purpose of Dynamics 365 CRM and ERP modules.Navigate the platform confidently and use essential features effectively.Manage data, records, and dashboards with clarity.Recognize how automation and workflows improve business processes.Understand the role of integrations and the Power Platform.Apply best practices that support efficient usage and adoption.Strengthen your understanding of how Dynamics 365 supports real business functions.Target Audience:IT professionals, business analysts, CRM/ERP users, and administrators.Why is it the Right Fit for You?This course provides a clear, practical introduction to Dynamics 365, making it ideal for both technical and non-technical professionals. It simplifies the structure of CRM and ERP systems so you can immediately understand how different modules work together. The session includes guided hands-on activities to help reinforce learning and boost user confidence. Whether you are exploring Dynamics 365 for the first time or looking to strengthen your foundational knowledge, the training gives you the clarity needed to use the platform effectively. It prepares you to support business processes, enhance productivity, and make better use of Microsoft’s integrated ecosystem.©2025 Catils. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.Looking to train your team on Dynamics 365?We offer in-house sessions designed to fit your organization’s unique system setup and business processes. The course can be customized to focus on specific modules, workflows, or user roles to maximize relevance. Whether your team is transitioning to Dynamics 365 or looking to improve adoption, our tailored training ensures an efficient and impactful learning experience.📧 Contact us today to schedule a customized in-house, face-to-face session:   https://cdn-az.allevents.in/events2/banners/16abeba0-e8d1-11f0-9c1b-87e481b47494-rimg-w983-h740-dc1a1414-gmir.jpg   https://cdn-az.allevents.in/events7/banners/16d91620-e8d1-11f0-9c1b-87e481b47494-rimg-w987-h740-dcbca890-gmir.jpg   https://cdn-az.allevents.in/events10/banners/170e08d0-e8d1-11f0-a123-e18a081bed33-rimg-w1200-h678-dcffffff-gmir.jpg   https://cdn-az.allevents.in/events3/banners/17571fc0-e8d1-11f0-a9ca-a50c8e540ec8-rimg-w1200-h524-dcffffff-gmir.jpg   https://cdn-az.allevents.in/events4/banners/17820050-e8d1-11f0-a9ca-a50c8e540ec8-rimg-w1200-h436-dcffffff-gmir.jpg AgendaModule 1: Introduction to Dynamics 365 EcosystemInfo: •	Overview of CRM and ERP capabilities
•	Key applications within Dynamics 365
•	Benefits of unified business processes
•	Activity Module 2: Core Navigation &amp; User InterfaceInfo: •	Home screen, dashboards, and workspaces
•	Searching, filtering, and personalizing views
•	Understanding roles, permissions, and security basics
•	Activity Module 3: Dynamics 365 Customer Engagement (CRM) ModulesInfo: •	Sales module overview
•	Customer service features
•	Marketing module introduction
•	Activity Module 4: Dynamics 365 Finance &amp; Operations (ERP) FundamentalsInfo: •	Basics of finance processes
•	Supply chain and operations overview
•	Workflow and approval processes
•	Activity Module 5: Data Management &amp; ReportingInfo: •	Working with forms, fields, and records
•	Importing and exporting data
•	Using dashboards and reports
•	Activity Module 6: Automation &amp; Basic WorkflowsInfo: •	Creating automated tasks and approvals
•	Understanding rules and triggers
•	Benefits of process automation
•	Activity Module 7: Integration &amp; Extensibility OverviewInfo: •	Connecting Dynamics 365 with Microsoft 365
•	Power Platform basics: Power Apps, Power Automate, Power BI
•	Enhancing productivity through integrations
•	Case Study Module 8: Best Practices &amp; User AdoptionInfo: •	Ensuring data accuracy and quality
•	Improving user engagement and efficiency
•	Common mistakes to avoid
•	Role Play
- **Event URL**: https://allevents.in/burlington/dynamics-365-foundation-skills-1-day-workshop-in-burlington-on/100001975395512153
- **Event Categories**: workshops
- **Interested Audience**: 
  - total_interested_count: 0

## Ticket Details

- **Ticket URL**: https://consumer.pxf.io/c/1339408/3151484/39691?partnerpropertyid=1191892&MediaPartnerPropertyId=1191892&svlink=14105511&level=1&u=https%3A%2F%2Fwww.eventbrite.com%2Fe%2Fdynamics-365-foundation-skills-1-day-workshop-in-burlington-on-tickets-1975395512153
- **Ticket Price Range**: min: 540.53, max: 704.06, currency: CAD

## Event venue details

- **city**: Burlington
- **state**: ON
- **country**: Canada
- **location**: North Service Road
- **lat**: 43.3717453
- **long**: -79.7838788
- **full address**: North Service Road, 4145 North Service Road 2nd Floor, Burlington, Canada

## Event Organizer details

- **affiliate_id**: 10
- **organizer**: Catils_inc (https://allevents.in/org/catils_inc/26713864)

## Event gallery

- **Alt text**: banner
  - **Image URL**: https://cdn-az.allevents.in/events1/banners/2b42477afacc0caa4ca2fe97beb5bc5fa2df0d7221c55a1b46b14b4b5462301f-rimg-w1200-h903-dc8da9c1-gmir.jpg?v=1767464525
- **Alt text**: thumbnail
  - **Image URL**: https://cdn-az.allevents.in/events1/banners/9eab3a70074065f1488fa74ce2a5e6b961811dc5d82004d590f91b7258b4b179-rimg-w400-h400-dc8daac1-gmir.jpg?v=1767464525

## FAQs

- **Q**: When is the event happening?
  - **A:** Mon, 05 Jan, 2026 at 09:00 am (-05:00)
- **Q**: Where is the event happening?
  - **A:** North Service Road, 4145 North Service Road 2nd Floor, Burlington, Canada
- **Q**: What is the ticket price?
  - **A:** starting from 540.53 up to 704.06 CAD
- **Q**: Who is organizing the event?
  - **A:** Catils_inc
- **Q**: What type of event is this?
  - **A:** workshops
- **Q**: Where can I find ticket details about Dynamics 365 Foundation Skills: 1 Day Workshop in Burlington, ON ?
  - **A:** You can find ticket details about this event on AllEvents.

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