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ISO 20000 Lead Implementer Training in Brussels Belgium

Tue Jul 14, 2020
ISO 20000 Lead Implementer Training in Brussels Belgium

Time Tue Jul 14 2020 at 09:00 am to 05:00 pm

Brussels, Belgium

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ISO 20000 Lead Implementer Training in Brussels Belgium ISO 20000 Lead Implementer Training in Brussels Belgium
Brussels, Belgium

ISO 20000 Lead Implementer Training enables you to develop the necessary expertise to perform a Service Management System (SMS) audit by applying widely recognized audit principles, procedures and techniques. During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and the certification process according to ISO/IEC 17021-1. Based on practical exercises, you will be able to master audit techniques and become competent to manage an audit program, audit team, communication with customers, and conflict resolution.



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