User Experience Design Fundamentals (2 day course)
User Experience Design - a holistic and comprehensive approach to UX
2 day workshop "User experience" encompasses all aspects of the end-user's interaction with a company, its services, and its products." - Don Norman
We present a practical course run over two sessions - delivered jointly by digital designer Jon Waring and UX consultant Stuart Church. They have worked together for over a decade for clients including Sky, The NHS, The office for National Statistics and Bristol University.
Jon Waring specialises in graphic and interaction design, and runs the award winning agency 3Sixty. Stuart Church is a UX consultant specialising in UX research & design prototyping and is a founder of The Bristol Usability Group and UX Bristol Conference.
With these complimentary skill-sets, their aim is to provide a course that demonstrates a holistic and comprehensive approach to User Experience Design. The result is an exhaustive 2 day workshop exploring:
Day 1 - Research & discovery:
IntroBusiness & brandUser research methodsCommunicating the User Experience
Things you'll learn on the day
Introduction to User ExperienceWe explore the foundations of User Experience. Its history, terminology and some of the key concepts that frame how we approach design problems. We also discuss the use (and mis-use) of different design processes from waterfall to agile.
Business & brandWe explore what success means and how we capture an ‘experience vision’ for how the design should benefit customers and users. Often a political process, it involves research and exploration of internal business goals and strategies, and aligning these views towards a common design goal.
User research techniquesCapturing requirements is vital for establishing a clear vision for the design of a website or application. However, knowing when to do research and what types of methods to use can be a minefield. In this session, we explore practical methods for gaining insights into user goals, attitudes and behaviours. These include online surveys, web analytics and contextual research.
Communicating UXThe translation of research findings into actionable insights is one of the great challenges of design. In this session, we explore the importance of communication and collaboration, and consider different methods and techniques for effectively communicating research insights (e.g. personas, task models, user journeys)
Day 2 - Design & testing
IntroConcept & prototypingGraphic design & interaction designTesting designs
Things you'll learn on the day
Why design & test?Internet, web standards, mobile web 1st, apps. Interaction design: utility & beauty Design principlesBrand archetypes The brief
Concept & Prototyping
High level workflow: (Brief to HTML templates).Familiarisation with key tools such as UX Pin and InVisionReview UX research (activity)Sketch user journey(s) (activity)Prototyping & testing (activity)Art direction & Style tiles (activity)Type specs & grids.Designing for personas.Writing content for the web.Interaction design / animation
Graphic & Interaction design
Trends in design. (Material design)Modular design (components).HTML style guide Responsive design.Hierarchy & visual tension.Type on the web.Buttons, links & CTA’s Forms & validation
What to measure?Planning & recruitmentModerated testingRemote moderated testingUnmoderated testingAB & MV testingSatisfactions metricsSemantic differentialsEyetracking
Terms and conditions
In booking a Develop Me workshop you are bound by these terms and conditions.
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