Negotiation Skills Training
Our negotiation training course has brought increased profits and sales for many of our clients. It is a very effective programme, focussing on practical, useable skills that really do reduce discounting while increasing customer satisfaction.
Key Benefits of the Programme
Increase margins by reducing discounting
Focus on selling value and creating loyalty
Increased sales person confidence through developing their negotiating skill set
Creating positive WIN/WIN scenarios with your clients
Negotiation Skills Training Course Content
Introduction to Negotiating
What is negotiating?
Know when to negotiate and when to use alternatives
Sources of power in negotiation
Using a structure to negotiate
Preparation for Business Negotiation Skills
Defining and prioritising your goals (Seller perspective, Customer perspective)
Must get, intend to get and wish lists
Identify and define concessions
Basic strategies and tactics
The art of option and compromise
Negotiation Bargaining – How not to give it away
Information, guarding, seeking and exchanging
The dangers of weak arguments
How to construct a good proposal
Making and receiving proposals
Trade, don’t concede
The art of bargaining
Closing the negotiation
Johari’s Window – The Win / Win Principle
What are my transport/parking options for getting to and from the event?
Free parking on site. Buses run close to the hotel and Filton Abbey Wood and Bristol Parkway Stations are nearby.
How can I contact the organiser with any questions?
Certainly! Call Suretrain on 0800 840 1501 or email cmljaGFyZCB8IHN1cmV0cmFpbiAhIGNvICEgdWs=
What's the refund policy?
You can receive a full refund for cancellations up to 7 days before the course date.
Are lunch and refreshments provided?
Yes, lunch, tea, coffee and water is provided as part of your programme.
What is the start and finish time?
Arrival is 9.00am. The course commences at 9.30am and will finish at approximately 4.30pm.
What is the dress code?
Feel free to wear smart casual or business wear.
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