Bristol Teleskills & Telephone Sales Training Seminar
There are people right now saying "Find me another supplier I can't deal with these anymore..."
Why bother indeed!
Today's business is all about digital transformation, data management, the customer experience, the customer journey, customer loyalty combined with a quality of service to retain clients.
How you speak, present yourself and handle incoming & outbound calls make a huge & vital difference to your customer base & retention. Let alone more sales!
"You never get a second chance to make a first impression"
Internal Sales Department
Whether it's handling incoming calls or making outbound calls your staff need to be friendly, sharp and looking for opportunities to maximise the order and close the sale.
Sales Reps out in the field...
How are your representatives handling the follow up or new lead on the phone? Often is the need to keep on track, stop the waffle and chit chat.
Managers and Supervisors?
Ideal to expose your key staff to training on the phone. Attendees get a training manual for use back in the office. Perfect to deepen their understanding and continue learning strategies to convert knowledge into results.
Many SME's and sole traders have extensive knowledge of their products... but lack the confidence of speaking and sales skills to grow.
Teamwork pays off big time...
How does your internal sales department operate as a team? Are they all on the same page? What training support do they get? Ask yourself and call me now!
Give your staff the tools to do the job!
What are my transport/parking options for getting to and from the event?
The hotel is located next to a car park (non free) and perfectly situated next to the rear exit of Bristol Temple Meads railway Station.
How can I contact the organiser with any questions?
Please feel free to call/Email Rob directly, he will be delighted to speak to you and answer your questions.
All contact information is available on our website: www.teleskills.co.uk