Take your Customer Experience to the Next Level

This practical workshop provides business owners and leaders practical actions to help improve customer experience, connect with customers and build a more sustainable, successful business.

Join best selling author Sueanne Carr and explore the value of focusing on your customers and building customer experience around what your customers need and want from you as a business.

In this leading edge session, you’ll:

• Explore real life examples of customer experience done well and not so well
• Gain practical tips on how to make the smallest changes in your business that will make the biggest difference to your bottom line
• Walk away with actions you can implement in your business immediately to improve your customer experience and grow your business

BONUS - one lucky participant will take home a copy of Sueanne’s Amazon best-selling book, Leading the Customer-led Revolution (check it out here: https://amzn.to/3znriuO)

IDEAL TARGET AUDIENCE

Small-medium sized business leaders and owners

Marketing teams

Product Development teams

PRESENTER

Sueanne Carr, Founder, Customer Frame

Sueanne Carr is the founder of Customer Frame, experts in customer-led transformation, customer strategy, and customer experience. Customer Frame was built with the goal of helping businesses and organisations brave enough to challenge their existing ways of thinking, placing the customer at the centre of everything they do. With over 30 years of experience across the public sector, tourism, retail, and professional services, Customer Frame are known for inspiring audiences and igniting action.

Sueanne is an Amazon best selling author in the field of Customer Experience and Strategy and is unashamedly passionate about helping businesses reconnect with the ultimate reason we’re in business - our customer.

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