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Crisis Management Fundamentals Course

  • Time Mon Aug 05 2019 at 09:00 am to Wed Aug 28 2019 at 05:00 pm
  • Venue

    Level 14, 333 Collins Street, Melbourne VIC 3000 5th August 2019, Royal on the Park Hotel, 152 Alice Street, Brisbane QLD 4000 8th August 2019, Brisbane Adelaide Street, Australia

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Crisis Management Fundamentals Course


Traditionally, crisis team members were expected to provide effective leadership during an incident with little or no crisis management training. The impacts of stress, interference, poor information and escalating events means that this approach is no longer considered acceptable nor is it sufficient to manage a major incident effectively.

This one-day, practical course, will provide participants an overview on the fundamentals of preparing for a crisis, managing a crisis, and communicating in a crisis using experiential techniques. The day will end with participants forming a Crisis Management Team and working their way through a simulated crisis, enabling them to put to practice the techniques learnt throughout the day.

Who should attend?


Crisis Managers

Crisis Management Team members (primary and alternates)

Those managing or implementing the incident management, crisis management and resilience programs

Risk and Compliance Managers

Business Continuity Coordinators and Managers


What will you achieve:

The course provides an overview of the critical success factors for best-practice crisis management. It explores the definition of a crisis, the variables that dictate whether a crisis response is required, and the techniques to manage a crisis effectively. 

Specifically, on completion of the course, you will be able to:


Outline the fundamentals of preparing for a crisis

Demonstrate crisis management techniques

Outline the ideal crisis management team structure

Develop a communications strategy

Demonstrate crisis management techniques by participating in a mini scenario-based exercise.


How you and/or your organisation will benefit?


Increased awareness of vulnerabilities and dependencies to strengthen business resilience

A proactive crisis management culture enabling fast and effective decision making

Increased confidence in managing a crisis

Increased awareness of the steps required to reduce the impacts an incident will have on your organisation


What will we go through?


Module One – Introduction and Activity

Module Two – Crisis Management fundamentals

Module Three – Crisis Management Team

Module Four – Managing a crisis

Module Five – Communicating in a crisis

Module Six – Scenario based exercise


For your convenience, this course will be held in Melbourne and Sydney.

MelbourneWhen: Monday 5th August, 2019Where: Level 14, 333 Collins Street, Melbourne 3000Time: 9:00am - 5:00pm

BrisbaneWhen: Thursday 8th August, 2019Where: Royal on the Park Hotel, 152 Alice Street, Brisbane 4000Time: 9:00am - 5:00pm

SydneyWhen: Thursday 29th August, 2019Where: Level 7, 74 Castlereagh Street, Sydney 2000Time: 9:00am - 5:00pm

Course Facilitator

Cheryl Hambly | Regional Manager @ RiskLogicBio: Cheryl has been working in the resilience industry for 20 years across crisis management, incident management, emergency management and business continuity. She has worked with many organisations across finance, education, health, manufacturing, distribution, public precincts, government and more. 

Tim Archer | Head of Communications @ RiskLogicBio: Tim has worked in communications for 25 years, including senior roles in some of the most issues-rich organisations in the country. Preparing for and handling highly contentious issues, major events and high-profile crises is his bread and butter.
Ticket Information Ticket Price
CM Fundamentals: Sydney - 29th August 2019 AUD 949



Map Level 14, 333 Collins Street, Melbourne VIC 3000 5th August 2019, Royal on the Park Hotel, 152 Alice Street, Brisbane QLD 4000 8th August 2019, Brisbane Adelaide Street, Australia
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