# Event Details - **Event Name**: Client Retention Workshop: A Practical Blueprint for UK SMEs - **Event Start and End Date**: Mon, 12 Jan, 2026 at 09:00 am – Mon, 12 Jan, 2026 at 01:00 pm - **Event Description**: Transform one-time buyers into loyal long-term clientsAbout this EventGood to knowHighlightsIn-person workshopFree parkingLight lunch included (with options for intolerances/allergies)About this eventBusiness • Client Experience • Growth StrategyClient Retention Workshop: A Practical Blueprint for UK SMEsBy Simon LewinMost businesses spend far more effort finding new customers than keeping the ones they already have — even though retention delivers higher margins, stronger trust, and more predictable growth.This workshop flips the script.In this hands-on, interactive session, you’ll discover practical strategies to secure the right clients and simple systems that dramatically improve client loyalty and turn satisfied customers into long-term advocates. You’ll walk away with clear retention tactics, personalised action steps, and a framework you can implement immediately.Why this workshop mattersAcquiring a new client costs far more than keeping an existing one — yet many SMEs lack a structured retention strategy.This workshop gives you:A proven blueprint for building client loyaltyPractical communication and follow-up systemsMethods for increasing repeat businessTools to strengthen the customer experience at every touchpointBetter retention means stronger relationships, improved cash flow, and long-term business stability.Your facilitatorWith 25+ years of training and business development experience across the UK and Europe, Simon Lewin has supported thousands of entrepreneurs, teams, and SMEs in strengthening client relationships and increasing lifetime customer value.Simon brings a practical, down-to-earth approach — focusing on real-world strategies that work, without jargon or unnecessary complexity.Who should attend?This workshop is ideal for:SME owners who want to reduce churn and keep more clientsEntrepreneurs looking to increase repeat businessService-based professionals who rely on long-term client relationshipsCustomer experience teams and account managersAnyone wanting to build loyalty, trust, and retention into their business modelObjectivesBy the end of this workshop, you will be able to:Understand the key drivers of client loyaltyBuild a simple but powerful retention strategyCreate personalised touchpoints that keep clients engagedImplement follow-up systems that increase repeat purchaseIdentify the behaviours that lead to stronger relationshipsImprove your client experience from first contact to long-term partnershipWhat you will take away✅ A complete client retention blueprint tailored to your business✅ Practical tools for communication, follow-up, and client engagement✅ A simple system to track satisfaction and loyalty✅ Strategies to increase repeat sales and referrals✅ Confidence in delivering a predictable, relationship-driven client experienceIf you want to:• Reduce client churn• Increase repeat business and long-term revenue• Turn customers into loyal advocates• Strengthen your competitive edgeBook your place today — limited spaces available.Early Bird Tickets: £79Standard Price: £99(Includes refreshments and light lunch)Good to knowDuration: ½ Day (4 hours)Format: In personLocation: Brentwood Holiday InnNetworking opportunity included - **Event URL**: https://allevents.in/brentwood/client-retention-workshop-a-practical-blueprint-for-uk-smes/100001977016320033 - **Event Categories**: workshops, business, holiday - **Interested Audience**: - total_interested_count: 0 - **Event Highlights**: - Duration: 4 hours - Location: Holiday Inn Brentwood M25, JCT.28 by IHG - Languages: English ## Ticket Details - **Ticket Price Range**: min: 86.3, max: 99, currency: GBP ## Event venue details - **city**: Brentwood - **state**: EN - **country**: United Kingdom - **location**: Holiday Inn Brentwood M25, JCT.28 by IHG - **lat**: 51.6108847 - **long**: 0.2690499 - **full address**: Holiday Inn Brentwood M25, JCT.28 by IHG, Brook Street, Brentwood, United Kingdom ## Event gallery - **Alt text**: Client Retention Workshop: A Practical Blueprint for UK SMEs - **Image URL**: https://cdn-az.allevents.in/events1/banners/a6c9e7d20b6d34dd3820cd90413e7043befcbc29185387327c528a903b239657-rimg-w1200-h800-dcffffff-gmir.jpg?v=1768782008 ## FAQs - **Q**: When and where is Client Retention Workshop: A Practical Blueprint for UK SMEs being held? - **A:** Client Retention Workshop: A Practical Blueprint for UK SMEs takes place on Mon, 12 Jan, 2026 at 09:00 am to Mon, 12 Jan, 2026 at 01:00 pm at Holiday Inn Brentwood M25, JCT.28 by IHG, Brook Street, Brentwood, United Kingdom. - **Q**: How much do tickets cost for Client Retention Workshop: A Practical Blueprint for UK SMEs? - **A:** Ticket prices for Client Retention Workshop: A Practical Blueprint for UK SMEs range from GBP 86 to GBP 99 depending on the ticket type. Here's a full breakdown of available ticket types:Ticket TypePriceAvailabilityEarly BirdGBP 86 + GBP 7 feeAvailableGeneral AdmissionGBP 99Available - **Q**: Who is organizing Client Retention Workshop: A Practical Blueprint for UK SMEs? - **A:** Client Retention Workshop: A Practical Blueprint for UK SMEs is organized by Simon Lewin. - **Q**: Who is this event for? Is it right for me? - **A:** Client Retention Workshop: A Practical Blueprint for UK SMEs is ideal for professionals, entrepreneurs, startup founders, and networking enthusiasts eager to grow their connections. Whether you're a first-time attendee or a longtime enthusiast in Brentwood, this event is thoughtfully curated to deliver a standout experience worth every moment. If Client Retention Workshop: A Practical Blueprint for UK SMEs sounds like your kind of event, don't wait - spots fill up fast. ## Structured Data (JSON-LD) ```json [ { "@context": "https://schema.org", "@type": "Event", "name": "Client Retention Workshop: A Practical Blueprint for UK SMEs", "image": "https://cdn-az.allevents.in/events1/banners/a6c9e7d20b6d34dd3820cd90413e7043befcbc29185387327c528a903b239657-rimg-w1200-h800-dcffffff-gmir.jpg?v=1768782008", "startDate": "2026-01-12", "endDate": "2026-01-12", "url": "https://allevents.in/brentwood/client-retention-workshop-a-practical-blueprint-for-uk-smes/100001977016320033", "location": { "@type": "Place", "name": "Holiday Inn Brentwood M25, JCT.28 by IHG", "address": { "@type": "PostalAddress", "streetAddress": "Brook Street", "postalCode": "CM14 5NF", "addressLocality": "Brentwood", "addressRegion": "EN", "addressCountry": "GB" }, "geo": { "@type": "GeoCoordinates", "latitude": "51.6108847", "longitude": "0.2690499" } }, "eventAttendanceMode": "https://schema.org/OfflineEventAttendanceMode", "description": "Transform one-time buyers into loyal long-term clients", "offers": [ { "@type": "AggregateOffer", "availability": "https://schema.org/InStock", "priceCurrency": "GBP", "availabilityStarts": "2026-04-11", "availabilityEnds": "2026-01-12", "validFrom": "2026-04-11", "lowPrice": "86.30", "highPrice": "99.00", "price": "86.30", "url": "https://allevents.in/brentwood/client-retention-workshop-a-practical-blueprint-for-uk-smes/100001977016320033" }, { "@type": "Offer", "availability": "https://schema.org/InStock", "priceCurrency": "GBP", "availabilityStarts": "2026-04-11", "availabilityEnds": "", "validFrom": "2026-04-11", "url": "https://allevents.in/brentwood/client-retention-workshop-a-practical-blueprint-for-uk-smes/100001977016320033", "price": "86.30", "name": "Early Bird" }, { "@type": "Offer", "availability": "https://schema.org/InStock", "priceCurrency": "GBP", "availabilityStarts": "2026-04-11", "availabilityEnds": "", "validFrom": "2026-04-11", "url": "https://allevents.in/brentwood/client-retention-workshop-a-practical-blueprint-for-uk-smes/100001977016320033", "price": "99.00", "name": "General Admission" } ], "organizer": [ { "@type": "Organization", "name": "Simon Lewin", "url": "https://allevents.in/org/simon-lewin/26727332" } ] } ] ```