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TD Garden is highly commended by visitors for its electric atmosphere, particularly during concerts and sports events. The venue's staff are noted to be friendly and helpful, and the seating, sound, and lighting are highly praised. The arena is easy to navigate, with many food and drink options available, though drinks are reportedly hard to find on the third level. Patrons have also noted that the venue can get quite hot during basketball games and cold during hockey matches, suggesting appropriate attire is needed depending on the event. Some visitors have flagged that prices are high, both for merchandise and refreshments, and that parking can be challenging. Non-US nationals are also advised to bring their passports for ID if they wish to purchase alcohol. Despite these minor issues, visitors seem to have a positive overall experience and express a desire to return.