# Event Details - **Event Name**: Customer Excellence - The Art of Exceeding Expectations (Sales Geek) - **Event Start and End Date**: Mon, 28 Sep, 2026 at 02:00 pm – Mon, 28 Sep, 2026 at 05:00 pm (+01:00) - **Event Description**: This seminar workshop dives into creating standout customer experiences that foster loyalty, referrals and revenue.About this EventThis seminar workshop dives into creating standout customer experiences that foster loyalty, referrals and revenue.Customers today don’t just buy products — they buy experiences. In this session, we go beyond the basics to show how businesses can proactively identify and deliver exceptional value at every stage of the customer journey. Attendees will explore tools for mapping expectations, handling feedback constructively, and empowering teams to create ‘wow’ moments that turn customers into brand ambassadors.Free flowing tea/coffee (and cakes) provided on the day.DARREN NEILL - SALES GEEKDarren Neill is an inspiring public speaker, sales strategist, and trusted growth partner for ambitious businesses. As lead Geek at Sales Geek for East, Central and West Lancashire, Darren and his team work with organisations of all sizes to unlock potential, drive consistent sales performance, and develop people into confident, capable leaders.With a background in building and scaling high-performing sales teams, Darren brings structure, clarity, and strategic focus — but it’s his passion for people that sets him apart. His mission is simple yet powerful: to leave every person and business in a significantly better place than when he found them. Whether he’s working with a start-up or an established SME, his energy, empathy, and no-nonsense coaching style help individuals tap into strengths they didn’t know they had.Known for his ability to inspire and empower, Darren is a sought-after speaker who delivers thought-provoking, practical sessions that stick. He specialises in sales psychology, leadership development, and building bulletproof sales processes that scale with the businessBOOK YOUR PLACE NOW! https://cdn-az.allevents.in/events6/banners/d83e99a0-a84f-11f1-a4a1-eb59356bc08b-rimg-w740-h740-dc080808-gmir.jpg https://cdn-az.allevents.in/events6/banners/d6fe0350-a84f-11f1-a4a1-eb59356bc08b-rimg-w1200-h286-dc486848-gmir.png https://cdn-az.allevents.in/events1/banners/d87c3ee0-a84f-11f1-a4a1-eb59356bc08b-rimg-w1200-h662-dcf8f8f8-gmir.jpg - **Event URL**: https://allevents.in/blackburn/customer-excellence-the-art-of-exceeding-expectations-sales-geek/100001986430594381 - **Event Categories**: workshops, art, business, performances, entertainment - **Interested Audience**: - total_interested_count: 0 - **Event Highlights**: - Duration: 3 hours - Location: Blackburn College - Industry Collaboration Zone - Languages: English ## Ticket Details - **Ticket Price Range**: min: 22.38, max: 44.04, currency: GBP ## Event venue details - **city**: Blackburn - **state**: EN - **country**: United Kingdom - **location**: Blackburn College - Industry Collaboration Zone - **lat**: 53.7482528 - **long**: -2.4885454 - **full address**: Blackburn College - Industry Collaboration Zone, Feilden Street, Blackburn, United Kingdom ## Event gallery - **Alt text**: Customer Excellence - The Art of Exceeding Expectations (Sales Geek) - **Image URL**: https://cdn-az.allevents.in/events9/banners/df23bb9801834debda7332acada8de856d43c8c41873346f84872ff07e126cce-rimg-w1200-h900-dc6f685c-gmir.jpg?v=1781596510 ## FAQs - **Q**: When and where is Customer Excellence - The Art of Exceeding Expectations (Sales Geek) being held? - **A:** Customer Excellence - The Art of Exceeding Expectations (Sales Geek) takes place on Mon, 28 Sep, 2026 at 02:00 pm to Mon, 28 Sep, 2026 at 05:00 pm at Blackburn College - Industry Collaboration Zone, Feilden Street, Blackburn, United Kingdom. - **Q**: Who is organizing Customer Excellence - The Art of Exceeding Expectations (Sales Geek)? - **A:** Customer Excellence - The Art of Exceeding Expectations (Sales Geek) is organized by Janine Smith. - **Q**: Who is this event for? Is it right for me? - **A:** Customer Excellence - The Art of Exceeding Expectations (Sales Geek) is ideal for curious learners, students, and skill-builders looking to gain hands-on knowledge and practical expertise in a focused, interactive setting. Whether you're a first-time attendee or a longtime enthusiast in Blackburn, this event is thoughtfully curated to deliver a standout experience worth every moment. 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