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Conflict Management Training (1 day course Birmingham City)

Conflict Management Training (1 day course Birmingham City)

Conflict Management Training (1 day course Birmingham City)

Time Wed Nov 07 2018 at 09:00 am to Mon Jul 15 2024 at 04:30 pm
(GMT+00:00)

Birmingham City, Leonardo Royal Hotel, Birmingham, United Kingdom

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GBP 475
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Conflict Management Training (1 day course Birmingham City) | Event in Birmingham | AllEvents.in About the event Conflict Management Training (1 day course Birmingham City)
Learn how to avoid unnecessary conflicts by improving communication, as well as resolving conflicts when they cannot be avoided.

About this Event

Master the art of Conflict Management with our impactful one-day training course. Gain essential skills to effectively handle conflict situations and challenging individuals.

Conflicts are bound to arise within professional teams, but they can be harnessed for growth when managed skilfully. From addressing chronic lateness to addressing bullying, inappropriate humour, or aggressive behaviour, this course equips managers with the tools to navigate conflict and prevent escalation.

Discover the power of proactive conflict management, fostering productivity, and cultivating a positive work environment. Become a rational conflict manager, equipped with logical, confident, and swift conflict resolution techniques. Our practical and interactive training style ensures active engagement throughout the session, empowering you to immediately apply step-by-step methods upon returning to work.

Don't let conflict derail your team's success. Enrol today and gain the practical skills to defuse tensions, promote harmony, and become a masterful conflict manager.

Corporate Coach Group is CPD accredited. This course qualifies for six CPD training hours, plus additional independent post-course learning.




This training course in conflict resolution and communication is designed for managers who aim to enhance productivity and foster a positive work environment by improving their interaction skills with people.

Training Course Content

  • How can you get the best result from any conflict situation?
  • Self-assessment of your strengths and weaknesses
  • Be exact in your description of what is wrong
  • Always speak clearly, rationally and with a positive attitude
  • Self-assessment of your strengths and weaknesses
  • Talk about what you can do, not what you cannot do
  • Distinguish between cynics and critical thinkers
  • Use REASON to resolve conflict, not avoidance nor high emotion
  • Distinguish reasons from excuses
  • Learn when to compromise and when to stand firm
  • Use objective, factual language, not derogatory, emotional language
  • Distinguish reasons from excuses and have a different policy for each
  • Learn when to compromise and when to stand firm
  • Use the correct level of assertiveness
  • Use of proper body language and voice tones
  • Suggest practical solutions and ask for an agreement
  • Give instant praise and appreciation for any concessions or movement

"This course was very informative, especially around objective language and how to deal with conflicts effectively. The Reason vs Excuse section was also very interesting and useful, as was the wrong box, right box method. The trainer was excellent. Very knowledgeable and approachable. " Swindon Women's Aid


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Ticket Information Ticket Price
Conflict Management Training GBP 475
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Date & Time

Wed Nov 07 2018 at 09:00 am to Mon Jul 15 2024 at 04:30 pm
(GMT+00:00)

Location

Birmingham City, Leonardo Royal Hotel, Birmingham, United Kingdom

Host Details
About The Host:
Corporate Coach Training offer professional development training courses, to improve your productivity and help you achieve your goals. Our courses are highly practical, relevant and immediately applicable to your work context. We confine ourselves to ideas, methods and techniques that are of real value and are applicable to all individuals and organisations who wish to be successful.We provide easy-to-use, practical techniques and tools that you need to get the best from yourself and your team.These training techniques can be applied immediately on your return to work.Our range of professional training and personal development courses include:Leadership and ManagementPersonal Development TrainingPeople Management SkillsCommunication Skills TrainingConflict Management TrainingTime Management TrainingGoal Setting TrainingHandling Difficult PeopleEmotional Intelligence TrainingSupervisor Management Skills TrainingCorporate Coach Training is an ILM Recognised Training Provider and CPD accredited.Open courses are run at many locations throughout the UK, includingLondon, Birmingham, Bristol, Cambridge, Leeds, Liverpool, Manchester and Reading. In-house courses are delivered both in the UK and internationally.Please contact us to discuss your bespoke training requirements.
Website Link: https://corporatecoachgroup.com/

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