Search results for:
No result found! Try with different keywords!

Sales Management Workshop


Sales Management Workshop

The Sales Management Workshop will focus on helping participants to identify the needs of a sales team and address those needs through proper sales management methodology.

Training Description

The Sales Management Workshop will focus on helping participants become effective leaders in a sales environment.

Located in Madrid, Spain this workshop will focus on how to develop successful sales teams through coaching individuals, training a group, and conducting daily management tasks such as call monitoring, pipeline reviews, and forecasting.

Lead Trainer

Patrick O’Keefeis a sales training expert that brings over 20 years of experience in B2B & B2C sales, sales management, and corporate sales consulting.  His enthusiasm for helping others grow, transition into new sales, or sales management roles shows in his unique ability to coach to the specific needs of a group and/or individual.

Participants will also get two free coaching sessions with Patrick as part of the training.

Who is this for

Sales persons working in the corporate as well as not-for-profit sectors

Sales Executives and Sales Representatives

Sales Team members

Sales Account Managers

Employees working as sales support staff and/or sales admin

Sales Executives and Account Handlers

Sales Managers, Operations Managers and Account Managers

Customer Service Managers and Relationship Managers

CEO’s and Entrepreneurs of whom want to learn sales methods

What will you learn

Further advanced sales methods

Coaching individual sales representatives

Team training

Proper management communication skills

Conducting pipeline reviews

Second voicing a call

Proper corrective action methods

Setting expectations with your sales team


And more

Training Philosophy

At the Institute of Customer Management, we believe in using the latest technology to facilitate the learning process.  As a part of some of the training workshops, participants will receive a state-of-the art Apple MacBook Air, or an iPad Pro (or similar device).  The training programme will be taught with the help of these devices, thus improves the learning process significantly.

For flexibility in learning this training is one week of a two week programme.  

You may complete the full two weeks by taking any of the following programmes: 

Complete 2 Week Programme:  Advanced Sales Management Programme

Other 1 Week Programme: Sales Skills Foundations Workshop


Participants attending this training will get a joint certificate from the Institute of Customer Management as well as the Patrick Michael’s Group.

What does the training investment include

Tuition for the full workshop

Training material for the workshop

Teas and lunches during the workshop

Sightseeing tour of the city/cities

Apple MacBook Air or iPad Pro 12.9” (or iPhone X)

Certificate from the Institute of Customer Management

2 free coaching sessions with our lead trainer, Patrick O’Keefe.

You may also like the following events from Institute of Customer Management:

Map Berlin, Germany
Event details from Report a problem

Are you going to this event?


Institute of Customer Management

More Events in Berlin

Explore More Events in Berlin