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Customer Service in the Hospitality Industry-Level 1 Award-Online Course

Customer Service in the Hospitality Industry-Level 1 Award-Online Course

Customer Service in the Hospitality Industry-Level 1 Award-Online Course

Time Thu Feb 22 2024 at 12:30 pm to Thu Mar 28 2024 at 12:30 pm
(GMT+00:00)

Online Course, Inspire HQ, Nottingham, United Kingdom

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Customer Service in the Hospitality Industry-Level 1 Award-Online Course | Event in Nottingham | AllEvents.in About the event Customer Service in the Hospitality Industry-Level 1 Award-Online Course
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About this Event

Key details
  • Date: 22 February - 28 March 2024
  • Sessions: Thursdays: 12:30pm - 2:30pm
  • No. sessions: 6
  • Venue: Online Courses, Nottingham
  • For ages: 19+
  • Group size: 5 - 15
  • Cost: FREE - £60.75
About this course

In this unit the learner will know about the benefits and importance of good customer service. They will be able to communicate with customers in a hospitality environment. 

The topics covered will be: 

  • Know the benefits of good customer service
  • Be able to communicate with customers in the hospitality environment
  • Know the importance of good personal presentation.

This course is a unit from the Level 1 Award in Exploring Occupational Studies qualification, it is intended to be accessible to a wide range of learners of all abilities. Learners can develop a ‘hands-on’ approach to their learning and gain practical skills, knowledge and understanding in their chosen vocational area(s). The skills, knowledge and understanding gained may help learners prepare for work through real or simulated work situations and may contribute to preparing them for  working life beyond education.

As this course is online, a suitable device such as laptop, smart phone, tablet or computer will be required to access the course.  Zoom will be used for the live sessions and the link will be sent to you once your enrolment has been completed.

Booking your place and fee information

To secure your place on the course BOTH the following must be done:

  • Complete the EVENTBRITE BOOKING.
  • Complete our INSPIRE ONLINE ENROLMENT FORM for each person attending the course.

You should be redirected to the Inspire Online Enrolment Form after completing the Eventbrite booking.  If you are not redirected, please use the link supplied in the Eventbrite booking confirmation email.

To book and enrol on one of our courses, you must have been living in England and have been resident in the UK for the past 3 years.

Some exceptions may apply if you are living in England with evidence of the right to remain and are from an EEU/EEAU country (completion of a questionnaire will be required).

As we no longer receive funding for our ESFA-funded courses for learners living in the devolved areas listed below, full cost fees would apply to these courses if you live in these areas:

  • Barnsley, Doncaster, Rotherham and Sheffield 
  • Cambridgeshire and Peterborough
  • Greater London
  • Greater Manchester
  • Liverpool City Region
  • Newcastle Upon Tyne, North Tyneside and Northumberland
  • Tees Valley
  • West of England
  • West Midlands
  • West Yorkshire

1) FREE - if you earn less than £20,319 gross salary or are on a means-tested benefit.

2) PAYMENT HELP AVAILABLE - if you earn more than £20,319 (annual gross salary) but are on a low-income, we might be able to help pay part or all of your course fees. Email: bGVhcm5pbmcgfCBpbnNwaXJlY3VsdHVyZSAhIG9yZyAhIHVr for an application form or if you have any questions.

3) CO-FUNDED - if you are on a higher-income, the government will pay approximately half of your course fees. 


Any questions?

Check the FAQs page, or get in touch:

  • By phone: 01623 677 200
  • By email: bGVhcm5pbmcgfCBpbnNwaXJlY3VsdHVyZSAhIG9yZyAhIHVr
Book your place

Visit the Inspire website for full details and booking options



Also check out other Workshops in Nottingham, Virtual Events in Nottingham.

Tickets

Tickets for Customer Service in the Hospitality Industry-Level 1 Award-Online Course can be booked here.

Ticket Information Ticket Price
Standard Booking (19+) GBP 61
In Receipt of Eligible Benefits (19+) Free
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Date & Time

Thu Feb 22 2024 at 12:30 pm to Thu Mar 28 2024 at 12:30 pm
(GMT+00:00)

Location

Online Course, Inspire HQ, Nottingham, United Kingdom

Host Details
About The Host:
Inspire is a Community Benefit Society which delivers a range of cultural, art, library and learning services on behalf of Nottinghamshire County Council.Set up in April 2016, Inspire has charitable aims and status and covers:Libraries Archives Arts Adult LearningEducation Library ServiceInspire CollegeInspire MusicInspire Youth ArtsMusic Hub
Website Link: http://inspireculture.org.uk

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