# Event Details - **Event Name**: Customer Service - **Event Start and End Date**: Thu, 01 Mar, 2018 at 09:00 am – Tue, 08 Dec, 2026 at 04:30 pm (+00:00) - **Event Description**: Customer ServiceAbout this EventGood news, whether your goal is to enhance customer satisfaction, increase customer loyalty or simply build a positive customer experience this workshop will hit the spot!What Will I Learn?Nothing helps to grow your business quicker and more reliably than Word of Mouth marketing. This powerful session will focus on enlightening and engaging you, and your team, to develop exeptional customer service. You will benefit from enhanced customer retention and and positive word of mouth marketing to fuel new customer acquisition.By the end of the training you will be able to:Understand what exceptional customer service is and what it looks likeKnow who benefits from customer service and howIdentify who your customers are and understand their expectationsUnderstand why customer service is all about attitudeCreate the right environment and relationships with customersUtilise excellent customer service skills and techniquesUnderstand the importance of creating the right first impressionBuild rapport and powerful communication and listening skillsEngage and service your customer through effective questioning techniquesSkilfully address customer complaintsManage customer expectations and exceed them whenever possibleIs it For Me?If you are responsible for customer service or a business owner, a customer service representative or manager of a business that delivers a service or product then this course is for you. - **Event URL**: https://allevents.in/belfast/customer-service/1000042826287579 - **Event Categories**: workshops - **Interested Audience**: - total_interested_count: 0 - **Event Highlights**: - Duration: 7 hours 30 minutes - Location: Mount Business Centre - Languages: English ## Ticket Details - **Ticket URL**: https://consumer.pxf.io/c/1339408/3151484/39691?partnerpropertyid=1191892&MediaPartnerPropertyId=1191892&svlink=14105511&level=1&u=https%3A%2F%2Fwww.eventbrite.com%2Fe%2Fcustomer-service-tickets-42826287579 - **Ticket Price Range**: min: 270, max: 270, currency: GBP ## Event venue details - **city**: Belfast - **state**: NI - **country**: United Kingdom - **location**: Mount Business Centre - **lat**: 54.59496310000001 - **long**: -5.906252499999937 - **full address**: Mount Business Centre, 2 Woodstock Link, Belfast, United Kingdom ## Event Organizer details - **affiliate_id**: 10 - **organizer**: AKU Training Ltd (https://allevents.in/org/aku-training-ltd/23565847) ## Event gallery - **Alt text**: banner - **Image URL**: https://cdn-az.allevents.in/events7/banners/240ad25dea3ca8f8ba9426a27f2b5f94b339747a3eb30fd72830a4b629288e0e-rimg-w1200-h600-dc054874-gmir.jpg?v=1761370025 - **Alt text**: thumbnail - **Image URL**: https://cdn-az.allevents.in/events7/banners/17753847e6d0ec84b08a85be6b36084733a31cf6c18cc0a1ef04d450d8df6a1c-rimg-w400-h400-dcd5dcd7-gmir.jpg?v=1761370025 ## FAQs - **Q**: When is the event happening? - **A:** Thu, 01 Mar, 2018 at 09:00 am (+00:00) - **Q**: Where is the event happening? - **A:** Mount Business Centre, 2 Woodstock Link, Belfast, United Kingdom - **Q**: What is the ticket price? - **A:** starting from 270 up to 270 GBP - **Q**: Who is organizing the event? - **A:** AKU Training Ltd - **Q**: What type of event is this? - **A:** workshops - **Q**: What is the duration of the event? - **A:** 7 hours 30 minutes - **Q**: What is the location of the event? - **A:** Mount Business Centre - **Q**: What is the languages of the event? - **A:** English - **Q**: Where can I find ticket details about Customer Service ? - **A:** You can find ticket details about this event on AllEvents. ## Structured Data (JSON-LD) ```json [ { "@context": "https://schema.org", "@type": "Event", "name": "Customer Service", "image": "https://cdn-az.allevents.in/events7/banners/240ad25dea3ca8f8ba9426a27f2b5f94b339747a3eb30fd72830a4b629288e0e-rimg-w1200-h600-dc054874-gmir.jpg?v=1761370025", "startDate": "2018-03-01T09:00:00+00:00", "endDate": "2026-12-08T16:30:00+00:00", "url": "https://allevents.in/belfast/customer-service/1000042826287579", "eventStatus": "https://schema.org/EventScheduled", "location": { "@type": "Place", "name": "Mount Business Centre", "address": { "@type": "PostalAddress", "streetAddress": "2 Woodstock Link", "postalCode": "BT6 8DD", "addressLocality": "Belfast", "addressRegion": "NI", "addressCountry": "GB" }, "geo": { "@type": "GeoCoordinates", "latitude": "54.59496310000001", "longitude": "-5.906252499999937" } }, "eventAttendanceMode": "https://schema.org/OfflineEventAttendanceMode", "description": "Customer Service", "offers": [ { "@type": "AggregateOffer", "availability": "https://schema.org/InStock", "priceCurrency": "GBP", "availabilityStarts": "2025-10-25", "availabilityEnds": "2026-12-08T16:30:00+00:00", "validFrom": "2025-10-25", "lowPrice": "270.00", "highPrice": "270.00", "price": "270.00", "url": "https://allevents.in/belfast/customer-service/1000042826287579" }, { "@type": "Offer", "availability": "https://schema.org/InStock", "priceCurrency": "GBP", "availabilityStarts": "2025-10-25", "availabilityEnds": "", "validFrom": "2025-10-25", "url": "https://allevents.in/belfast/customer-service/1000042826287579", "price": "270.00", "name": "Customer Service" } ], "organizer": [ { "@type": "Organization", "name": "AKU Training Ltd", "url": "https://allevents.in/org/aku-training-ltd/23565847", "description": "At AKU Training we provide practical, engaging and practitioner-led training in Belfast, Ireland, UK and further afield. We offer a unique and varied range of training across Business & Administration, Finance & HR, Marketing and Project Management. Whether you are a senior manager or trainee, our strength lies in identifying and fulfilling your professional training needs through:Public training coursesin Belfast that offer value for money and access to a wide range of topics including IT training, Administration training, Finance training, Marketing and Digital Marketing training and Project Management training.In-house trainingthat is tailored to your organisation’s needs and provides cost savings.Recognised accreditationsin Agile and PRINCE2 project management through the Association of Project Management Group (APMG).ALL of our courses can be tailored and offered on an in-house basis.Visitwww.aku.trainingfor a full list of courses or contact marketing@aku.training" } ] } ] ```