# Event Details - **Event Name**: Unleashing the Potential of all Non-Clinical Primary Care Staff - **Event Start and End Date**: Tue, 25 Nov, 2025 at 12:00 pm – Tue, 25 Nov, 2025 at 06:00 pm - **Event Description**: Fun, interactive CPD for non-clinical staff! Boost your skills, network, and grow your career to support outstanding Primary Care services.About this EventTarget AudienceAll non-clinical staff working in Primary Care. It is for Nottingham and Nottinghamshire workers only.ObjectivesGain access to tailored, engaging continuing professional development (CPD) opportunities that make the most of your protected learning time (PLT) and support your professional growthGain valuable new knowledge you can implement straight into your workDiscover our full range of support and fully funded (free) workforce development opportunities available to youFeel empowered to take charge of your CPD by accessing our Workforce Development Funding to finance your training needsGain clarity on where to source high-quality, great-value training specifically designed for non-clinical rolesBook in a 1:1 meet with our learning and development team to create a CPD plan for you/your PracticeThis event is built for impact. It’s based on real feedback and designed to be practical, empowering, and valued by non-clinical staff.See agenda for full workshop descriptions. Limited spaces so book your place fast to secure your seat!Key Booking InformationRegistration deadline is Monday 10 November 2025 at 23.30Please register with your NHS email. If the event is oversubscribed, priority will be given to those who have registered with NHS emails, and you may find your ticket will be cancelled.There will be a photographer present at the event and photos will be used in NATH promotional content. Should you not wish to be photographed please let us know at reception and let the photographer know if they are taking an individual/group photo you are in.You will receive a certificate for your attendance. Please allow two weeks for this to be delivered to your inbox. We would advise checking your junk mail before contacting NATH for your certificate at alliance.hub1@nhs.netCancellation PolicyIf you cancel with more than 5 working days' notice, there will be no charge.If you cancel within 5 working days and we cannot fill the space, then you/your organisation will still be charged £45. If you do not cancel and do not attend then you/your organisation will be charged £45.If you are leaving your organisation or you have a member of staff due to leave, it is your/your organisation's responsibility to inform NATH of this. This is to ensure that your place is cancelled with more than 5 working days before the event date, so your place will be freed up and you will not incur any costs. If NATH is not informed within 5 working days of the event date, then you/your organisation will be charged £45.Got a question about this event?We’ve created a dedicated Events FAQ webpage to help answer common queries about our events. If you can’t find the answer you’re seeking on our website, please email us at alliance.hub1@nhs.net and a member of the Events Team will help (and potentially add your query to the FAQs page!). https://cdn-az.allevents.in/events8/banners/6821f4a0-bd04-11f0-a21c-5f84b628c251-rimg-w1200-h336-dcfefeff-gmir.png Want to hear about more events like this whilst on the go?The Grow Notts Primary Care App is FREE for all primary and community care workers within Nottingham and Nottinghamshire Integrated Care System. Benefits include:Easy access to the best of CPD across NottinghamshireInformation and events relevant to you, straight into your pocketKeep up to date with the latest news in Nottinghamshire Primary CareControl your notifications with handy filters for job role and interestsDownload the GrowNottsPC App today!Download via the Apple App StoreDownload via the Google Play StoreApple® and Apple logo® are trademarks of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC. https://cdn-az.allevents.in/events2/banners/68948c90-bd04-11f0-b7c6-b927f12f07fb-rimg-w1200-h319-dc931d7f-gmir.png Agenda?: 12:00 PM - 01:00 PMArrival, networking and lunch?: 01:00 PM - 02:00 PMKeynote: Artificial Intelligence (AI)Host: Quantum Rise?: 02:00 PM - 03:30 PMWorkshop 1A: AI for the Average JoeHost: Quantum RiseInfo: No tech degree? No problem. This workshop breaks down Artificial Intelligence into plain English and shows how it’s already making life easier in healthcare admin. You’ll walk away understanding what AI can do, should do, and how it might just become your new best work friend. Find out how to get the best out of it for day-to-day life.?: 02:00 PM - 03:30 PMWorkshop 1B: Time Management Host: NATHInfo: Busy clinic and list tasks and never enough hours in the day? This practical session gives you the simple realistic strategies to take back control of your time. Learn how to prioritise, handle interruptions, and work smarter not harder so you can leave work feeling accomplished instead of overwhelmed perfect for anyone juggling the non-stop demands of a primary care setting.?: 02:00 PM - 03:30 PMWorkshop 1C: Digital SkillsHost: East Midlands ApprenticeshipsInfo: Tech doesn’t have to be terrifying. This practical session is for those who want to sharpen their digital skills without the jargon overload. From mastering common software to saving time with shortcuts, it’s your step-by-step to digital confidence in a modern NHS workplace. Completing a prior workshop questionnaire will ensure the session is just for you!?: 03:30 PM - 03:45 PMBreak?: 03:45 PM - 05:15 PMWorkshop 2A: Customer Service and Communication SkillsHost: Access TrainingInfo: Patients might not always feel like customers but excellent service makes all the difference. This session reboots your customer service approach with fresh, actionable ideas tailored to NHS settings. Learn how small changes can lead to smoother experiences for patients and staff.?: 03:45 PM - 05:15 PMWorkshop 2B: Care NavigationHost: NATHInfo: Want to be the go-to person who knows how to get patients the right care, at the right time? This session is a must. From signposting with confidence to handling complex requests with ease, you’ll boost your skills as a frontline navigator of the primary care maze.?: 03:45 PM - 05:15 PMWorkshop 2C: Managing Emotional Intelligence and Behaviour StylesHost: MBKB TrainingInfo: Emotional quotient (EQ) over intelligence quotient (IQ)? Absolutely! This eye-opening workshop helps you understand emotional triggers, yours and others, so you can navigate workplace dynamics like a pro. Expect strategies for staying calm, responding wisely, and modelling positivity… even on the busiest of days.?: 05:15 PM - 06:00 PMNetworking - **Event URL**: https://allevents.in/beeston/unleashing-the-potential-of-all-non-clinical-primary-care-staff/100001551972123399 - **Event Categories**: workshops, artificial-intelligence - **Interested Audience**: - total_interested_count: 0 ## Ticket Details - **Ticket Price Range**: min: 0, max: 0, currency: GBP ## Event venue details - **city**: Beeston - **state**: EN - **country**: United Kingdom - **location**: Village Hotel - **lat**: 52.9031555 - **long**: -1.2411871 - **full address**: Village Hotel, Brailsford Way, Beeston, United Kingdom ## Event gallery - **Alt text**: Unleashing the Potential of all Non-Clinical Primary Care Staff - **Image URL**: https://cdn-az.allevents.in/events7/banners/c494c5533d88b48805b1940e42316b119a844716c6d676369566e8eb261aec8f-rimg-w1134-h567-dc91197c-gmir.jpg?v=1762648769 ## FAQs - **Q**: When and where is Unleashing the Potential of all Non-Clinical Primary Care Staff being held? - **A:** Unleashing the Potential of all Non-Clinical Primary Care Staff takes place on Tue, 25 Nov, 2025 at 12:00 pm to Tue, 25 Nov, 2025 at 06:00 pm at Village Hotel, Brailsford Way, Beeston, United Kingdom. - **Q**: Who is organizing Unleashing the Potential of all Non-Clinical Primary Care Staff? - **A:** Unleashing the Potential of all Non-Clinical Primary Care Staff is organized by Nottinghamshire Alliance Training Hub. - **Q**: Who is this event for? Is it right for me? - **A:** Unleashing the Potential of all Non-Clinical Primary Care Staff is ideal for learners, working professionals, and skill-builders looking to gain hands-on knowledge and practical expertise in a focused, interactive setting. Whether you're a first-time attendee or a longtime enthusiast in Beeston, this event is thoughtfully curated to deliver a standout experience worth every moment. 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