Unleashing the Potential of all Non-Clinical Primary Care Staff, 18 November | Event in Beeston | AllEvents

Unleashing the Potential of all Non-Clinical Primary Care Staff

Nottinghamshire Alliance Training Hub

Highlights

Tue, 18 Nov, 2025 at 12:00 pm

6 hours

Village Hotel

Free Tickets Available

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Date & Location

Tue, 18 Nov, 2025 at 12:00 pm to 06:00 pm (GMT+00:00)

Village Hotel

Brailsford Way, Beeston, United Kingdom

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About the event

Unleashing the Potential of all Non-Clinical Primary Care Staff
Fun, interactive CPD for non-clinical staff! Boost your skills, network, and grow your career to support outstanding Primary Care services.

About this Event


Target Audience
  • All non-clinical staff working in Primary Care. It is for Nottingham and Nottinghamshire workers only.



Objectives
  • Gain access to tailored, engaging continuing professional development (CPD) opportunities that make the most of your protected learning time (PLT) and support your professional growth
  • Gain valuable new knowledge you can implement straight into your work
  • Discover our full range of support and fully funded (free) workforce development opportunities available to you
  • Feel empowered to take charge of your CPD by accessing our Workforce Development Funding to finance your training needs
  • Gain clarity on where to source high-quality, great-value training specifically designed for non-clinical roles
  • Book in a 1:1 meet with our learning and development team to create a CPD plan for you/your Practice

This event is built for impact. It’s based on real feedback and designed to be practical, empowering, and valued by non-clinical staff.


See agenda for full workshop descriptions. Limited spaces so book your place fast to secure your seat!




Key Booking Information
  • Registration deadline is Monday 3 November 2025 at 23.30
  • Please register with your NHS email. If the event is oversubscribed, priority will be given to those who have registered with NHS emails, and you may find your ticket will be cancelled.
  • There will be a photographer present at the event and photos will be used in NATH promotional content. Should you not wish to be photographed please let us know at reception and let the photographer know if they are taking an individual/group photo you are in.
  • You will receive a certificate for your attendance. Please allow two weeks for this to be delivered to your inbox. We would advise checking your junk mail before contacting NATH for your certificate at YWxsaWFuY2UgISBodWIxIHwgbmhzICEgbmV0



Cancellation Policy

If you cancel with more than 5 working days' notice, there will be no charge.

If you cancel within 5 working days and we cannot fill the space, then you/your organisation will still be charged £45. If you do not cancel and do not attend then you/your organisation will be charged £45.

If you are leaving your organisation or you have a member of staff due to leave, it is your/your organisation's responsibility to inform NATH of this. This is to ensure that your place is cancelled with more than 5 working days before the event date, so your place will be freed up and you will not incur any costs. If NATH is not informed within 5 working days of the event date, then you/your organisation will be charged £45.




Got a question about this event?

We’ve created a dedicated Events FAQ webpage to help answer common queries about our events. If you can’t find the answer you’re seeking on our website, please email us at YWxsaWFuY2UgISBodWIxIHwgbmhzICEgbmV0 and a member of the Events Team will help (and potentially add your query to the FAQs page!).




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Want to hear about more events like this whilst on the go?

The Grow Notts Primary Care App is FREE for all primary and community care workers within Nottingham and Nottinghamshire Integrated Care System. Benefits include:

  • Easy access to the best of CPD across Nottinghamshire
  • Information and events relevant to you, straight into your pocket
  • Keep up to date with the latest news in Nottinghamshire Primary Care
  • Control your notifications with handy filters for job role and interests



Download the GrowNottsPC App today!
  • Download via the Apple App Store
  • Download via the Google Play Store

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Agenda


🕑: 12:00 PM - 01:00 PM
Arrival, networking and lunch

🕑: 01:00 PM - 02:00 PM
Keynote: Artificial Intelligence (AI)
Host: Quantum Rise

🕑: 02:00 PM - 03:30 PM
Workshop 1A: AI for the Average Joe
Host: Quantum Rise

Info: No tech degree? No problem. This workshop breaks down Artificial Intelligence into plain English and shows how it’s already making life easier in healthcare admin. You’ll walk away understanding what AI can do, should do, and how it might just become your new best work friend. Find out how to get the best out of it for day-to-day life.



🕑: 02:00 PM - 03:30 PM
Workshop 1B: Time Management
Host: NATH

Info: Busy clinic and list tasks and never enough hours in the day? This practical session gives you the simple realistic strategies to take back control of your time. Learn how to prioritise, handle interruptions, and work smarter not harder so you can leave work feeling accomplished instead of overwhelmed perfect for anyone juggling the non-stop demands of a primary care setting.



🕑: 02:00 PM - 03:30 PM
Workshop 1C: Digital Skills
Host: East Midlands Apprenticeships

Info: Tech doesn’t have to be terrifying. This practical session is for those who want to sharpen their digital skills without the jargon overload. From mastering common software to saving time with shortcuts, it’s your step-by-step to digital confidence in a modern NHS workplace. Completing a prior workshop questionnaire will ensure the session is just for you!



🕑: 03:30 PM - 03:45 PM
Break

🕑: 03:45 PM - 05:15 PM
Workshop 2A: Customer Service and Communication Skills
Host: Access Training

Info: Patients might not always feel like customers but excellent service makes all the difference. This session reboots your customer service approach with fresh, actionable ideas tailored to NHS settings. Learn how small changes can lead to smoother experiences for patients and staff.



🕑: 03:45 PM - 05:15 PM
Workshop 2B: Care Navigation
Host: NATH

Info: Want to be the go-to person who knows how to get patients the right care, at the right time? This session is a must. From signposting with confidence to handling complex requests with ease, you’ll boost your skills as a frontline navigator of the primary care maze.



🕑: 03:45 PM - 05:15 PM
Workshop 2C: Managing Emotional Intelligence and Behaviour Styles
Host: MBKB Training

Info: Emotional quotient (EQ) over intelligence quotient (IQ)? Absolutely! This eye-opening workshop helps you understand emotional triggers, yours and others, so you can navigate workplace dynamics like a pro. Expect strategies for staying calm, responding wisely, and modelling positivity… even on the busiest of days.



🕑: 05:15 PM - 06:00 PM
Networking


Also check out other Workshops in Beeston.

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Ticket Info

Tickets for Unleashing the Potential of all Non-Clinical Primary Care Staff can be booked here.

Ticket type Ticket price
General Admission Free
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Nearby Hotels

Village Hotel, Brailsford Way, Beeston, United Kingdom
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Host Details

Nottinghamshire Alliance Training Hub

Nottinghamshire Alliance Training Hub

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Unleashing the Potential of all Non-Clinical Primary Care Staff, 18 November | Event in Beeston | AllEvents
Unleashing the Potential of all Non-Clinical Primary Care Staff
Tue, 18 Nov, 2025 at 12:00 pm
Free