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About the Programme/ Event
Often, the only thing worse than having a difficult discussion is not having one at all. To help you understand and prepare for difficult discussions, this workshop focuses on understanding and learning why and when difficult discussions are needed, and provides you with tools to manage your own difficult discussions.
We cover topics such as understanding when difficult discussions are needed and what they are, getting the sequence of the discussion right, managing the place and space, how to actively listen and how to ask the right questions. This workshop will also introduce you to a conversational model that you can apply to all of your difficult discussions, and learn what to do when things go wrong.
About the Trainer
Andrew Parker is the founder of Wasabi Consulting, with over 25 years of experience working with multi-national companies in Asia, Europe, and Australia. He has led global projects, managed large customer accounts and sales teams, and delivered global training programs. In the course of his work, he has managed and coached others in having difficult discussions. He holds an MBA and BA degrees and is a certified Cultural Intelligence (CQ) trainer and leadership coach.
About the Series
Get Professional is back in full swing, with fresh pickings to tickle your learning buds. Season 4 spotlights important skills to enhance employability (interview and resume writing) and cope in the new normal (managing change and building resiliency), with exciting new facets on writing and presentation skills. From general business writing to corporate storytelling, the series focuses on vital skills to improve workplace productivity and efficiency.
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Tickets for How to Have Difficult Conversations | Get Professional can be booked here.
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