Study Course: Advanced Communication Skills (2 day course)
National policy and research continues to emphasise the importance of effective communication skills for health and social care professionals and the impact this has on the person experiencing care.
This well evaluated, 2 day experiential course explores challenging communication issues from the participant’s practice. The approach to learning is interactive and uses video. Facilitators guide and support the participant through the process to ensure everyone feels safe.
The course addresses:
Background and evidence
Specific communication skills
Strategies in certain contexts e.g. breaking bad news, dealing with anger, handling distress
Developing confidence in managing challenging scenarios
Course feeThis course is free as part of a funded project by Health Education England South West. However there is a charge for non attendance, detailed in the terms and conditions below.
Prior to attending the courseDue to the funding of this course, a key requirement is that you have managerial support. In agreement with your manager we require you to provide clear personal learning objectives to secure a booked place. We also require an agreement to be contacted 12 weeks after the programme to assess any outcomes as a result of attending the programme.
Entry requirements: Suitable for registered healthcare professionals.
Time: Registration from 9.15 am. Course runs 9.30 am – 4 pm on Wednesday 2nd and Thursday 3rd April 2019.
Booking terms and conditions can be found on our website, please familiarise yourselves with these before reserving your place on this 2 day session.
How can I contact the organiser with any questions? Email: ZWR1Y2F0aW9uIHwgbm9ydGhkZXZvbmhvc3BpY2UgISBvcmcgISB1aw==
Do I have to bring my printed ticket to the event? No
Is it ok if the name on my ticket or registration doesn't match the person who attends? Yes
What if I want to cancel? If you wish to cancel your booking you will need to give 5 working days notice, as per our booking terms and conditions. Failure to give 5 working days notice or non-attendance will incur a £25 fee per person to cover administration costs, unfortunately as we are a charity this fee is non-negotiable.
Is my registration fee or ticket transferrable? You can transfer your ticket to another person or to another event, please see full terms and conditions on our website.
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