Generations in the Workplace Training
MANAGING GENERATIONS AT WORK TRAINING
In a recent survey, one-third of workers reported they had been offended by someone of a different generation at work. At least 33% of those in your office have been insulted, hurt or upset by a remark, a joke, an outfit or an attitude.
For the first time in history, five generations—Traditionalists, Baby Boomers, Generation X (or Gen Xers), Millennials and Generation Z – are working together under the same roof. A definite lack of awareness exists among these four distinct groups. Typically, those of each generation feel they know best—better than those who came earlier, and certainly much better than the new kids on the block. This leads to management challenges, disruption and productivity issues.
Managing Generations in the Workplace is the perfect tool to bridge those gaps, building awareness that will lead to better hires, happier employees, stronger teams, and healthier organizations. It helps participants understand what makes each generation unique, and how each adds its own perspective and value to the workplace.
Participants learn a process for navigating generational communication more effectively. The course will boost workplace functionality by helping students learn specific generation values and to better manage expectations. Practicing generational competence skills helps to build an understanding of why people do what they do. It builds awareness that leads to more effective collaboration and better decisions for your organization.
ObjectivesParticipants will learn to:
Understand how personal values generate specific behavior
Gain an understanding of culture and generational influence
Understand and deal effectively with co-workers from each of the 5 generations
Get the best out of people from different backgrounds, experience levels and generations
Learn to listen and observe from a generational perspective
Improve generational decision-making by practicing real world scenarios and case studies
Gain an overall appreciation and ability to utilize generational differences to the benefit of the team
Decrease negative stereotyping and judgments
Develop a shared model for building generational competence, and shared tools for cross-generational communication
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