Click here for details. zarlun.com or directly to https://www.zarlun.com/crm-course-eb.html
CRM = Customer Relationship Management Software
How do you organize your customer contact information?
How do you manage your interactions with customers?
How do you keep track of your discussions, documents, marketing efforts?
How do you manage tasks and activities?
How to use an online customer relationship management software for managing your contact, sales, marketing and support in a single system.
In addition, you will be taught how to use a CRM for organizing tasks and assignments.
Reaching customers at the right moment and using an continuous engagement effort are important in a digital society, this course provides you with the tools to accomplish this task.
This course will address the following topics:
Setting up your organization in the CRM; including roles and profiles; and security administration.
Adding your branding elements including logo, motto and signature template.
Adding customer contact details into your CRM to minimize time and increase efforts.
Distinguishing between leads, contacts, accounts and potentials for tracking purposes.
Tracking customer calls, conversations, and conversions (sales).
Creating automated templates to engage with customers.
Using reports and dashboards for sales forecasting; sales reporting; customer activities and more.
Effectively using a document library.
Team collaboration using auto feeds.
How to integrate with social media.
Data administration - import and export databases.
Course includes initial CRM software.
CRM Course II - advanced course will be offered soon! It will include the following topics:
Advanced CRM Analytics
Add-ons and Integration
Integration with Google Apps
Dates & online class time:Offered Daily Anytime.
Zarlun also offers the following courses (click on course to learn more):
Small Business Online Marketing Bootcamp - learn how to fully market your business online.
Web Design Course - learn how to create a website for your business.
e-commerce Web Design Course - learn how to sell and market your products online.
How to Make an Online Commercial - make a rockin online commercial for your business!
Low Cost Internet Advertising - blast your business online to get as many customers as possible.
Branding & Maximizing Your Online Visibility - a successful marketing strategy includes branding your business.
Online Reputation Management - techniques to manage your reputation online (bad reviews, unwanted details about your business, private details, etc.)
Internet Marketing Plan Course - learn how to develop a strategy for your online marketing, includes resources to help you be successful with digital advertising.
Hidden Discount. Take 10% of Weebly website. https://www.weebly.com/r/Z3XPYC
Refer to zarlun.com for all course details and policies.
Plan Marketing Shows Scenario Advertising And Proposition by Stuart Miles