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Sell Like A Champion Training


Sell Like A Champion Training

Course Objectives:
By the end of the course, participants will be able to:
Assess your selling strengths and weaknesses
Gain confidence and skills to sell successfully
Learn the major cross-selling & up-selling techniques
Learn the way to detect your customer needs
Develop skills that will help you respond to customers' expectations & beyond
Improve your ability to communiacte with the maximum impact
Define ethiquette and understand its importance for the sales closing
Prepare and lead negotiations effectively

This is an interactive course;
Participants are expected to share their experiences by active participation throughout all parts of this training program;
Participants will be divided into appropriate teams for workshops & real cases;
Participant will undergo a self-assessment test;
Participants will walk-out with some specific tools;
A manual will be supplied which will support development of the course by helping participants to structure the main acquired competencies.

Target Audience:
Salespersons or persons willing to establish a career in selling or costumer service and interested to enhance their Selling Skills.

Course Outline:
Module I: Selling Techniques
The skills of a professional sales representative
The sales process
Cross-selling & up-selling
Relationship selling
The negotiation process

Module II: Customer Service
Know your customers
Excellence in customer service
Customer service & customer satisfaction

Module III: Communication Skills
Types of communication
Verbal communication
Non-verbal communication
Paralinguistic communication
Communication tools

Module IV: Etiquette during sales
Greeting & introductions
Business email etiquette

Date:September 20/27
October 4/11/18

For more info:
Email us :aW5mbyB8IG1hbmFnZW1lbnRtaXggISBjb20=; bXNvIHwgbWFuYWdlbWVudG1peCAhIGV1
Tel: 01-983838 or 01-983737

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Map Management MixSaifi Village, Fouad Chehab Avenue, Ring Building, 4th floor, Beirut, Lebanon 1107, Ashrafieh, Lebanon
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