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The event you are looking at is a past event. Check out this upcoming event 2-day Customer insights training happening on Fri May 10 2019 at 09:00 am at TSH Collab, Wibautstraat 131 D, Amsterdam, Netherlands

2-day Customer insights training


2-day Customer insights training

The 2-day customer insights training is all about gathering customer insights to improve product development, marketing effectiveness and business success. Learn the UX research process from A-Z and get to own hands-on methods to get valuable customer input in any given situation.

In this fast paced two-day training we'll teach how you can integrate the UX research methods and skills into your daily work with minimal effort. Join our training and learn how customer insights lead to better products and more effective marketing.

In the training you'll learn about:

The UX research process

Benefits of customer insights


Value proposition canvas

Customer journey mapping

Gathering quantitive insights

Gathering qualitative insights


Conversion analysis


User interview techniques

Usability testing

Proposition testing

​Guerrilla testing​

​Card sorting

How to get unbiased information

Loads of research tools

How to implement actionable customer insights into business

​... and more

 Check for the full details.

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