The 2-day customer insights training is all about gathering customer insights to improve product development, marketing effectiveness and business success. Learn the UX research process from A-Z and get to own hands-on methods to get valuable customer input in any given situation.
In this fast paced two-day training we'll teach how you can integrate the UX research methods and skills into your daily work with minimal effort. Join our training and learn how customer insights lead to better products and more effective marketing.
In the training you'll learn about:
The UX research process
Benefits of customer insights
Value proposition canvas
Customer journey mapping
Gathering quantitive insights
Gathering qualitative insights
User interview techniques
How to get unbiased information
Loads of research tools
How to implement actionable customer insights into business
... and more
for the full details.