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Dental Practice Management Course


Dental Practice Management Course

For many dentists, the subject of marketing is fraught with uncertainty. There was a time when dentists didn’t really need to do a lot of marketing, and that doesn’t even seem so long ago. But the days of buying an ad in the Yellow Pages and calling it a day are over. Today’s patients don’t just open the phone book and pick a dentist. They do their research. Online.
It’s your job to make them want to choose you. How? we’ll show you here

EAED Dental Academy

Practice Management course
Dr. Ehab Heikal
Lecturer and consultant , Practice management
Former lecturer at MSA and Delta Universities

* First day:
• Definitions, concepts & historical foundations
• Types of goals and plans
• SWOT analysis
• Management skills
• Managerial roles
• Hierarchy of needs
• Organizational environment
• Corporate culture
• Management of small businesses and entrepreneurship
• Business plan
• Planning and goal setting
• Mission and vision
• Management by objectives
• Strategic management
• Organizing, Leading & Controlling
• Organizing structure
• Charts
• Authority & responsibility
• Delegation
• Differences between different types of organizational structures
• Teams and team building
• Human resource management
• Leadership and motivation
• Differences between leadership and management
• Change leadership
• Communication
• Control methods, types and philosophies

*Second day:
• Definitions
• Marketing management
• Needs, wants and demands
• Market segmentation
• The four P’ s and its applications
• Pricing strategies
• Advertising and advertising campaigns
• Relationship marketing
• Customer oriented clinics
• Marketing your dental service.

Third day:
Accounting and Finance
• Basics of accounting
• Interpreting the three main statements and using the ratios to determine the financial status
• Depreciation techniques
• Determining the break even point for new assets
• Financing your new clinic, or extensions, using bank loans or partnership
Quality & Standardization
• The importance of quality in the dental service, and how patients perceive the quality of the dental work
• Closing the quality gaps
• The use of the standardization tools in a dental clinic
Dentist-Patient relationship
• Customer satisfaction and retention
• Dealing with patients, satisfying, retaining and turning them into loyal clients
• Handling patients
• Preventative measures for handling the unsatisfied patients

Fourth day:
• You'll apply all course's content with Dr. Ehab and this is your day for any questions.
Kindly register in the following link

you can contact us any time so Please do not hesitate:
call: 01023923739
whats app: 01284401717
or send msg to Eaed Dentists
you can pay cash at the administrative headquarters of the association 264 abdelsalam Aref Louran Alexandria
or via Vodafone cash

Map Smouha Square, الاسكندرية, الاسكندرية, مصر, Alexandria, Egypt
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EAED Dental Academy