Boost Business Success: Negotiation & Influencing – 1 Day Workshop, Albury

Bring your team and save:

1. Groups of three or more receive a 10% discount

2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.

Duration: 1 Full Day (9:00 AM – 5:00 PM)

Delivery Mode: Classroom (In-Person)

Language: English

Credits: 8 PDUs / Training Hours

Certification: Course Completion Certificate

Refreshments: Lunch, beverages, and light snacks will be provided during the session.

This 1 Day workshop in Albury, NSW/VIC border is designed for sales teams, business executives, procurement officers, and client service staff. Participants will gain practical strategies to negotiate effectively, influence outcomes, and build stronger professional relationships. Through interactive exercises, role-plays, and real-world case studies, attendees will develop actionable techniques to enhance business performance, close deals successfully, and manage stakeholder expectations with confidence.

By the end of this course, you will be able to:

• Negotiate effectively in professional business contexts
• Influence stakeholders ethically to achieve desired outcomes
• Handle objections, conflict, and challenging negotiations
• Apply active listening and communication skills for persuasion
• Build trust and credibility with clients and colleagues
• Develop tailored strategies for sales, procurement, and client interactions
• Implement a personal action plan to enhance negotiation and influencing skills

• Sales teams and business executives
• Procurement officers and client service staff
• Professionals responsible for stakeholder engagement
• Individuals looking to improve negotiation and influencing skills

Albury’s growing logistics, trade, and professional services sectors require strong negotiation and influencing capabilities to succeed in competitive markets. This course provides practical exercises, real-world case studies, and actionable strategies to improve business outcomes, build stronger relationships, and close deals confidently.

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Want to train your entire team?

In-house sessions are available for organizations seeking to enhance negotiation and influencing skills across sales, procurement, and client service teams.

Contact us today to schedule a customized in-house, face-to-face session:

Info: • Understand key negotiation principles and influencing strategies

• Explore the psychology behind effective persuasion

• Recognize the role of communication in negotiation success

• Icebreaker Activity

Info: • Learn to research and analyze stakeholders and situations

• Develop clear objectives and desired outcomes

• Identify potential challenges and plan strategies

• Activity

Info: • Apply structured negotiation approaches for win-win outcomes

• Use questioning and active listening to uncover needs

• Manage objections and navigate difficult scenarios

• Role-play

Info: • Understand different influence styles and techniques

• Apply ethical persuasion to drive business results

• Build credibility and trust in professional interactions

• Simulation

Info: • Recognize common negotiation obstacles and sources of conflict

• Develop strategies to manage disputes and disagreements

• Maintain professionalism under pressure

• Case study

Info: • Tailor negotiation strategies for sales, procurement, and client services

• Explore real-world examples and lessons learned

• Apply techniques to enhance business outcomes

• Exercise

Info: • Develop a personal action plan to implement learnings

• Set measurable goals for influencing and negotiation skills

• Review strategies for ongoing improvement and application

• Review

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