Negotiation Excellence – 1 Day Professional Workshop in Auckland, NZ

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Certificate: Course Completion Certificate | Duration: 1 Day Course

Delivery: Classroom

Language: English

Credits: 8

Refreshments :Snacks, beverages, and lunch will be provided during the session.

Course Overview:
This course equips you with practical negotiation techniques to succeed in diverse situations and with people of varying authority levels. You will explore how negotiations influence both organizational outcomes and personal objectives. Through reflection and practice, you’ll identify acceptable outcomes, develop influencing strategies, and learn to achieve results even without formal authority.

Modules are designed based on participants’ skills and gaps. Early in the session, you’ll have 1–2 minutes to introduce yourself, practicing your presentation and communication skills.

Learning Objectives:
By the end of this course, you will be able to:

• Define the stages of negotiation and influence, and apply them effectively.
• Explore negotiation aspects: persuasion, manipulation, assertiveness, rationalization, and active listening.
• Understand individual and organizational behaviors, expectations, emotions, and resistance.
• Analyze power dynamics and learn tactics to shift control using knowledge and strategy.
• Master verbal and non-verbal communication techniques.
• Develop negotiation plans: positioning, anticipating problems, conflict management, and collaboration.
• Enhance interpersonal skills: self-awareness, adaptability, and resilience.
• Achieve optimal outcomes: risk assessment, damage control, and win-win results.
• Apply tools such as BATNA, ZOPA, and the negotiation canvas effectively.
• Leverage communication and presentation skills to strengthen negotiation capabilities.
  

Target Audience:
Anyone interested in developing negotiation, persuasion, and influencing skills to achieve better outcomes in professional or personal settings

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Why You Should Opt for This Course?
This course is ideal for anyone seeking to enhance their ability to negotiate effectively and influence outcomes with confidence. It combines practical exercises, real-world role plays, and proven frameworks such as BATNA, ZOPA, and the Negotiation Canvas to build both strategic and interpersonal skills. Learners gain insights into power dynamics, communication techniques, and persuasion tactics, empowering them to achieve successful results even without formal authority. By the end of the course, you’ll be equipped to handle complex negotiations, manage conflicts, and create lasting win-win relationships in any professional setting.

📧 Contact us today to schedule a customized in-house, face-to-face session:

Info: • Welcome & Introductions

• Purpose & Inspiration

• Course Dynamics

• Self-Evaluation: Basic Negotiation Skills (Class Discussion)

Info: • Understanding the methodology

• Think, Feel, See, Hear, Say, Do

• Giving & Taking

• Key Points of Interest

• Plan B: Arguments & Drawbacks

Info: • Introduction to BATNA (Best Alternative to a Negotiated Agreement)

• Role Play Example: Selling a Car

• Introduction to ZOPA (Zone of Possible Agreement)

• Role Play: Overcoming a Negative Bargaining Zone

Info: • Defining negotiation success

• Criteria to measure effectiveness

• Role Play: Handshaking

• Maintaining positive long-term relationships

Info: • Definitions and overview

• Positive & negative influence strategies

• Discussion: Sun vs Wind Tale

• Video: Perception & Persuasion

• Video: The Science of Persuasion

Info: • Communication skills practice

• Role Play: Connecting with strangers

• Presentation skills practice

• Role Play: Clear speech & effective silence

• TED Video: How to Sound Smart – Discussion

Info: • Course wrap-up

• Self-assessment of skill gaps

• Feedback collection

• Closing remarks

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