Front Office Procedures!
A capable, courteous & professional Front Office personnel can make each Guest's stay a pleasant experience and ensure the Guest's willingness to return.
In doing so, front office staff meet the needs of guests while also ensuring the smooth & profitable operation of the hotel.
Poorly trained employees can antagonize guests & virtually drive them away.
This program will help you understand, organize, perform and evaluate the front office functions that are critical to the success of a hotel.
EASY STEPS TO REGISTER:
Registration Pack: GH75
Pick up Training Registration & Application forms from the
? Tomreik Hotel, East Legon.
a. Go to our website
b. Select "I NEED TRAINING" &
Complete Training Form on line.
Call 055 344 3040 for more details!
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